How to Delete a Review I Posted on Google

Learning how to delete a Google review that y'all've written yourself is super easy. Still, learning how to remove a negative Google review of your concern is an entirely different process.

Unfortunately, just a few bad reviews on Google tin hateful nightmarish consequences for your business. Which is crystal clear if you consider the following stats:

90% of customers say they read reviews before visiting a business organization.
72% of customers say positive reviews make them trust a local business more.
31% of customers say they'll spend more with a local business with first-class reviews.

On the other paw, it's completely normal to have a few bad reviews. And having a few bad reviews is actually a practiced thing equally long as the number of positive reviews far outweighs the number of negative reviews.

So, exist certain to sympathize how to go more than 5-Star reviews for your business organization.

Seeing as in that location are two chief reasons you may be seeking how to delete a review on Google, this commodity has two sections:

How to delete a Google review written past yourself
How to delete a negative review of your concern on Google

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How To Delete a Google Review

Hither's the brusque version of how to delete a Google review:

Step #i: On your desktop, open Google Maps.
Step #ii: In the superlative left, click the Menu icon.
Step #3: Click Your contributions and then cull the Reviews tab.
Step #iv: Next to the review you wish to edit or delete, click the More icon (ellipsis – three dots).
Pace #v: Choose Delete review and follow the instructions.

Step #1: On your desktop, open Google Maps

Using your web browser, go to Google Maps – maps.google.com

Or, using your favorite search engine, search for "Google Maps".

Footstep #2: In the peak left, click the Card icon (three stacked horizontal lines)

Once you lot've arrived on your Google Maps homepage, exist sure that you lot are logged in to the Gmail or Google Business concern account associated with the review you wish to delete.

If you're non logged in, you can find the blue Sign In push button at the upper-correct corner of the folio.

Once you're logged in, in the top left corner of the folio, click the Menu icon.

The Menu Icon is represented by three vertically stacked lines, which are pointed to in the following screenshot.

Step #3: Click "Your contributions" and then choose the Reviews tab

After opening the Bill of fare bar on the left-hand side of the folio, find the selection titled Your contributions.

Click on Your contributions.

After selecting Your contributions, find the Reviews tab.

Click on the Reviews tab.

Step #4: Next to the review y'all wish to edit or delete, click the More than icon (vertical ellipsis – three dots)

After y'all've opened the Reviews tab, you should see a list of all the reviews yous've ever written on Google.

Find the review that you wish to delete.

One time yous've plant the review y'all wish to delete, click on the More than icon, which is represented past a vertical ellipsis (iii vertically aligned dots).

After clicking on the vertical ellipsis, select the Delete review option by clicking on it.

Motility onto Step #5 beneath.

Step #5: Choose Delete review and follow the instructions.

Yous're at present ready to officially delete your review.

Be certain you've selected the correct review because in one case deleted you will non exist able to recover the review again.

If you're sure you have the review yous wish to delete, click the DELETE button.

Congratulations! You've officially removed your Google review!

How To Delete Bad Reviews on Google

It's easy to delete i of your personally contributed Google reviews. However, what if there's a nasty review of your business concern online and you desperately want it removed?

Now, before trying to remove every single bad review of your business organisation, consider the following.

If you lot think about it if you were looking at reviews of a restaurant and 100% of the reviews were 5-Star reviews, would yous be skeptical that they were all "real"? Or, would you assume that the restaurant incentivized people to write positive reviews for them, pretending to be actual patrons of the eatery?

The point is, yous actually desire a handful of bad reviews considering it eliminates skepticism regarding the sincerity

Unfortunately, yous won't find a Delete button for the reviews of your business that are written by customers.

Only there are multiple courses of activity yous can take to have the nearly destructive reviews of your business removed.

Here are the most effective ways for companies to delete bad reviews on Google:

Enquire customers to edit or remove their negative review

The most effective strategy past far involves winning over the client after the fact.

Simply achieve out to the customer who wrote the bad review and do whatsoever it takes (that'south non illegal) to get them to remove it.

Here'southward how you could go well-nigh this strategy:

Respond to the review

Simply reaching out to the customer by responding to their review, addressing their concerns, and offering a way to make it right will go a long way.

Effort offering a discount on their next purchase or to refund the customer for their unpleasant feel.

The objective is to show that yous intendance and that yous want to remedy the situation.

Accomplish out and inquire them a few questions

If yous have a client's contact information, accept the business possessor or high-ranking individual reach out straight to the customer.

Ask a few questions and come across what you could do to turn a bad review into a positive one.

Ask the customer to edit or delete their Google review

If you feel like the chances are good a customer will remove their review, simply by asking them to exercise and then, requite it a try.

The best way to do this is to provide the instructions from the first department of this article, showing them exactly how to remove the negative Google review.

How to remove fake negative reviews from Google

What if a special private decides to write a fake negative review of your business concern?

Unfortunately, this happens all the time. Fortunately, nonetheless, Google knows that it happens all of the time.

Then here'south how to handle information technology if yous demand to remove a fake negative review from Google:

Flag the review

If you're sure that its contents violate review policies, brand attempts to delete the Google review by flagging it:

Sign in to Google My Business concern.
Choose your business organization location and click Reviews from the menu.
Find the review you'd similar to flag, click the three-dot menu, then click Flag as inappropriate.

Reply to the fake review

Even if a review is fake, responding is e'er the right thing to do. And that's considering when other people are reading Google reviews of your business, they see your responses.

When people meet that your business organisation actively works to make disgruntled customers happy, information technology'southward always a positive. People want to know that you care about what your customers think.

Additionally, your response is an opportunity to clear up anything nigh the review that'southward inaccurate. Specially when information technology comes to faux reviews, clarifying something that isn't true, and correcting imitation statements volition show to be important.

Expedite the faux review removal process

Other than flagging reviews from your Google My Business organisation dashboard, you can also expedite the procedure of deleting a Google review by requesting callback, requesting a chat, or emailing Google My Business support.

Here's how:

On Google My Business organisation, click Carte du jour, gyre down, and look for Support.
A popup will appear, expect for Contact Us, and click Demand More Assistance.
Choose Client Reviews and Photos > Manage Customer Reviews.
Choose from any of the three contact options: asking callback, request chat, or email support.

Drown out negative reviews by getting more v-Star reviews with a bot

Did you know that you tin can automate the process to get more than positive reviews by using a chatbot?

This exact system is proven to generate tens and hundreds of v-star reviews in a thing of hours or days.

If yous have xxx minutes, you can prepare upwardly this exact system to unlock a steady-flow of 5-star reviews for your business.

And it'due south totally costless to build and launch.

Here's an example of how to get more than product reviews that you can try out for yourself here.

Cheque out this step-by-step guide to get more than reviews by using a bot!

You should be able to make your review generating chatbot in roughly 30min using the MobileMonkey chatbot architect.

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Are You Marketing on Facebook?

If y'all're a digital marketer, chances are that one of your main channels is Facebook.

Did y'all know that you can apply Facebook Messenger for business? Whether yous answered "Yes" or "No" doesn't matter. What matters is that more 1.5 billion people actively use Facebook Messenger chat.

However, less than 1% of businesses are engaging with their audience on this proven aqueduct.

Therefore, Messenger presents a rare opportunity to engage with consumers on an untapped and highly engaging marketing channel.

Here's what to do side by side:

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Source: https://mobilemonkey.com/blog/how-to-delete-a-google-review